Cancellation Policy

The Meiidz platform is made to be flexible, but we have some rules.

Our policies are designed to promote a reliable, consistent experience for customers and pros alike.

While we know schedules can change quickly, rescheduling or skipping a booking with short notice causes professionals to lose valuable work. Therefore, fees apply when bookings are cancelled or rescheduled within 3 hours of your booking's start time.

$20 Cancellation Fee when you cancel less than 3 hours of your order time

All flat rate packages including basic clean, professional clean, and unlimited clean are available for a re-work order but not eligible to complete any details that may have been missed but are not available for a refund

Hourly packages only include what can be done in the ordered time which includes sanitizing, organizing, laundry services, and/or dishes. Hourly packages do not include refunds, however, if more time is needed, additional time can be added for $30/hr as needed.